At Heart in Bloom (referred to as “the Company” below), we consider our Privacy Policy of utmost importance to ensure that our customers can use our website with confidence. We take all possible measures to adhere to the following Privacy Policy and regularly review and make improvements to it.
Privacy Policy
- Definition of Personal Information
“Personal information” refers to information about a living individual, which includes names, birthdates, or other descriptions that can identify a specific individual. It also includes other information that can be easily matched with such information to identify a specific individual.
- Collection of Personal Information
We may collect your personal information when you make purchases or inquiries about our products. In the process of collecting this information, we make it a point to specify the purpose and use lawful and fair means. The personal information collected by the Company includes the following:
a) Name (including phonetic transcription) b) Address c) Phone number d) Email address e) Password f) Shipping information g) Transaction history with our shop and its details h) Information that, when combined, can identify a specific individual
- Use of Personal Information
The purposes for which we use the personal information entrusted to us by our customers are as follows:
a) Confirmation and inquiries related to orders b) Confirmation and inquiries related to product shipping c) Responses to inquiries
Except in the following cases, the Company will not disclose or provide personal information to third parties without the customer’s consent:
a) When required by law or when cooperation is necessary for government agencies, local authorities, or their agents to carry out tasks specified by law. b) When necessary to protect human life, body, or property, and obtaining the individual’s consent is difficult. c) When exchanging personal data with related companies of the company operating the shop.
- Secure Management of Personal Information
The secure management of personal information provided by customers is implemented by the service provider through reasonable, organizational, physical, personnel, and technical measures. The Company also ensures appropriate handling in compliance with relevant laws and regulations to prevent unauthorized access, loss, tampering, leakage, and other risks related to personal data.
- Correction and Deletion of Personal Information
To request the correction or deletion of personal information provided by customers, please contact us using the following contact information. Additionally, if you have registered as a user, you can make corrections to your personal information through the “My Account” menu on our website.
- Use of Cookies
The Company may use cookies to provide better services to customers. However, these cookies do not collect information that can identify individuals and do not infringe on customer privacy. If you do not wish to accept cookies, you can change your browser settings. Note: Cookies are information sent from the server computer to your browser and stored on the hard disk of your computer.
- Use of SSL
To ensure the security of information input during the provision of personal information, the Company uses SSL (Secure Sockets Layer) technology to prevent interception, interference, or tampering with this information. SSL encrypts information to prevent eavesdropping and data tampering during transmission, ensuring safer data transmission.
- Contact Information
Email: btcnext@kanshadou.com
- Changes to the Privacy Policy
When the Company makes changes to the personal information collected, the purpose of use, or other aspects of this Privacy Policy, we will announce these changes on this page.